Expertise
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Expertise
“Competency and Solutions Unit (CSU)” developing business solutions & consulting capabilities in customer interaction zone which includes-
- Service Strategy Assessment
- Contact Centre Management
- Knowledge Processing Operations
- Business Consulting
- Recruitment and training of dynamic teams
- Setting up state of art Business Process Delivery Centers
Leadership
- Trained on and worked with the biggest management centers in the world.
- Evolved new outsourcing concepts in the country for IT vertical.
- Been actively involved in introduction of new technologies in companies.
- Held senior positions in organizations
Services
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