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“Competency and Solutions Unit (CSU)” developing business solutions & consulting capabilities in customer interaction zone which includes-

  • Service Strategy Assessment
  • Contact Centre Management
  • Knowledge Processing Operations
  • Business Consulting
  • Recruitment and training of dynamic teams
  • Setting up state of art Business Process Delivery Centers
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  • Trained on and worked with the biggest management centers in the world.
  • Evolved new outsourcing concepts in the country for IT vertical.
  • Been actively involved in introduction of new technologies in companies.
  • Held senior positions in organizations
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