People

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People

MEETING PERFORMANCE TARGETS AND IMPROVING PERFORMANCE LEVELS REQUIRES A WORKFORCE THAT IS APPROPRIATELY SKILLED AND MOTIVATED.

AGS HAS BEST PRACTICE GUIDELINES TO HAVE PEOPLE MANAGEMENT METHODS THAT ENABLE ALL STAFF TO EFFECTIVELY AND EFFICIENTLY DELIVER QUALITY PRODUCTS AND SERVICES.


Multi Step Recruitment Process. HR scrutinizes on:-

  • Educational Scores Analysis
  • Psychometric Analysis
  • Communication skills: Verbal & Written
  • Parametric Data Tests ( Logical Analysis)
  • IQ Tests ( Logical & Analytical Reasoning )

Defining Jobs

Our HR has clearly specified definitions of the minimum skills & knowledge required for:

  • CSR / TSR Customer Service Representative / Tele Sales Representative
  • Supervisor Operations
  • Quality Consultant
  • Supervisor QC
  • Executive Training
  • Supervisor Training
  • Assistant Manager
  • Operations Manager
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